The GaBi maintenance service ensures you are always running the newest, most up to date GaBi Software & Databases maximizing the value of your GaBi Software perpetual license
The GaBi maintenance service includes:
If you hold a valid GaBi maintenance service we will simply send you an invoice 45 days before your maintenance is due to expire. All you need to do is follow the instructions on the invoice to renew your maintenance. Once we receive your payment, your GaBi maintenance will be renewed automatically and you’ll continue receiving software and database upgrades and updates for another 12 months. If you have any questions about your GaBi maintenance service please write us at gabi@ thinkstep.com
Cancelling your GaBi maintenance service means you will no longer have access to GaBi Software & Databases updates. Only limited technical service support is available.
If you do choose to cancel your maintenance, you need to do so at least 3 months before your maintenance is due to expire. Simply inform your local GaBi consultant of your decision in writing. You can also send us an email to gabi@ thinkstep.com
Multi-year discount are offered to GaBi Software customers who are willing to prepaid for two or more years of GaBi maintenance service. Contact to your sales representative now and benefit of the available discounts.
"During the course of the external verification it was identified that one of the chosen datasets was unsuitable. thinkstep supported us by getting the right dataset with updated allocation data as quickly as possible. Due to the appreciated solution oriented support we were able to finalize our project in due time."
Ute Vogt, GUT- Gemeinschaft umweltfreundlicher Teppichboden